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Exclusive: 7 Critical Business Concepts You MUST Master to Be an Effective IT Leader



7 Critical Business Concepts You MUST Master to Be an Effective IT Leader

#Critical #Business #Concepts #Master #Effective #Leader

Opinions expressed by Entrepreneur contributors are their own.

As technology has become a vital component of businesses across all industries, many organizations have added technology professionals to their executive teams. This empowers tech leaders to go the extra mile and contribute to the business’s broader strategy and decision-making. This necessitates familiarity with fundamental business concepts to comprehend all potential ramifications and effectively communicate your views to other leaders and executive members.

Therefore, what do CIOs, CTOs and other tech executives need to know to become full leadership team members? This article outlines some of the concepts you need to master to be an effective IT leader.

Related: The Entrepreneur’s Simple Guide to Business Concepts

1. The business’s key performance indicators (KPIs)

As businesses establish new models based on digital technology, IT departments should monitor two categories of digital business KPIs.

The first set evaluates the existing state of digitalization of the business model, including sales, marketing operations, supply chain, goods and services, and customer service. The second set of KPIs evaluates the development and potential of net-new income streams developed by exploring new digital business models and clearly distinguishes them from non-digital sources.

It is one thing to develop key performance indicators but quite another to discuss them. CIOs must be able to articulate to their C-suite colleagues and boards what these digital KPIs measure and why they are important to the organization.

2. The flow of cash

This is the incoming and outgoing cash flow of a corporation. Cash inflows may originate from sales, equity sales, financing and other sources. The influence of cash flow is substantial, immediate and merciless if mismanaged. The key is understanding how to monitor, safeguard, manage and invest funds. IT leaders and CIOs must understand cash flow, since money is the king of any business. If CIOs comprehend the significance of cash flow, their IT strategies will be centered on cash flow.

To manage cash flow, it is necessary to renegotiate all IT-related contracts using a win-win strategy. CIOs should initiate an assessment of how they can manage IT expenditures without compromising the quality of IT services and business impacts, and they should discuss with business leaders how expenses may be controlled, particularly where IT can help them.


3. The company’s corporate culture

The company’s DNA consists of its values, beliefs, and how its employees think and act. This is sometimes difficult to articulate, occasionally deliberate, and always significant on several levels. CIOs must comprehend the corporate culture of any firm, since all IT-related projects and alterations are contingent on the corporate culture.

Related: Company Culture Is Everything

4. Emotional intelligence

Emotional intelligence is the ability to work and interact with others while managing one’s own emotions. It’s typically used to describe a person’s interactions with a team, prospects or clients. People are human beings and must be treated with respect to establish high-performance teams.

CIOs and IT leaders must comprehend this truth while interacting with IT and business staff. They should always have an emotional understanding of the issues and problems individuals face and how IT may assist in resolving them.

What processes and hardware require optimization? Consequently, if IT leaders/CIOs can manage personnel with emotional intelligence, they will acquire the confidence and respect of the business, and IT will become a trusted business partner.

5. Individual incentives

To successfully communicate with your leadership team, it is necessary to grasp the incentives. Each team has its incentives, including financial and social capital rewards. To be a great leader, you must put yourself in each employee’s shoes and comprehend their motivations. Customers, prospects and board members are the most important stakeholders for technology leaders. Consequently, they must prioritize incentives that lead to these outcomes.

6. Engaging employees

Creating a solid relationship between the organization and the employees is often an HR objective. A highly engaged employee may be more productive and committed to the organization’s vision and goals.

IT leaders and CIOs must also recognize the necessity of cross-functional teamwork to offer IT services more efficiently. They should always connect with HR teams to ensure that they can execute IT services efficiently, especially when situations like Covid-19 require employees to work from home often. Employee engagement will undoubtedly aid the effectiveness of IT teams.

Related: How to Gauge and Monitor Employee Engagement

7. Building an IT governance model that supports the business

Job number one keeps IT personnel productive, empowered and engaged. Unpreparedness will have repercussions on the entire company. CIOs must form an urgent IT Governance Committee. Governance models are useful for providing supervision during typical business operations. If you have a problem with building a proper IT governance model, you may consider consulting an experienced and reputable nearshore software development company that has operations in the U.S. and other nearby countries.

You should support your staff, ensure their safety, and develop a contingency plan for important responsibilities. Once the initial crisis management and communication stage has passed, you need to establish defined roles and responsibilities within IT to facilitate the organization’s ability to respond quickly.


For technology and execuitve leaders to be effective in their professions, they must understand fundamental business ideas. Always endeavor to determine which business principles they can comprehend and how to collaborate effectively with company leaders. If key leaders understand the company, they may successfully help the business by comprehending business difficulties and concerns in accordance with the corporate vision and goal.

IT leaders will be able to create a long-lasting IT organizational model that aligns with business plans if they have a solid grasp of business ideas, especially in this age of digital transformation.


Exclusive: Small Businesses Are Facing Crippling Amounts of Paperwork. It'll Likely Only Get Worse –




Small Businesses Are Facing Crippling Amounts of Paperwork. It'll Likely Only Get Worse

#Small #Businesses #Facing #Crippling #Amounts #Paperwork #It039ll #Worse

If you think you are pushing more paperwork than ever, you’re not alone. According to a new Small Business Index report released this week from MetLife and U.S. Chamber of Commerce, 37 percent of business owners say they are spending more time on licensing, compliance, or other government requirements; that’s vs. 29 percent last quarter. 

The papers started piling up during the pandemic, as businesses started applying for funds through government relief programs such as the Paycheck Protection Program and employees starting requesting more sick leave due to Covid. While that seems reasonable enough, the time businesses are spending on forms and compliance is still likely to increase in the months ahead as federal agencies are seeking to implement more rules and enforce those already in effect.

In March the Securities and Exchange Commission (SEC), proposed rule changes that require registrants to include certain climate-related disclosures in their registration statements and quarterly reports, including information about climate-related risks. Small businesses say the regulator’s proposal on climate disclosures will saddle them with a compliance burden they won’t be able to handle, according to the Wall Street Journal. While small companies normally don’t fall within the SEC’s purview, they fear that they will be forced to cough up heaps of information on their roles, however small, in emitting carbon because the SEC wants large public companies to catalog emissions in their entire supply chains.

“Small and independent businesses cannot afford the experts, accountants and lawyers needed to comply with complex government reporting regimes,” the National Federation of Independent Business said in a comment letter filed with the SEC.

Additionally, the Federal Trade Commission (FTC), and the Consumer Financial Protection Bureau (CFPB) are creating more rules and regulations. In April Director Rohit Chopra told the Senate Committee on Banking, Housing, and Urban Affairs that the CFPB will “dramatically increase its issuance of guidance documents, such as advisory opinions, compliance bulletins, policy statements, and other publications,” to ensure businesses follow regulations. For small businesses without full HR staffs or legal teams to keep up with the added paperwork and unnecessary red tape and regulations, these changes can come as a harsh reality.

“[Small businesses] are wading through a seemingly never-ending debate of rule changes and shifting incentives that threaten their fundamental abilities to create, build, and grow the enterprises that will power our economy forward,” said Joe Shamess, General Partner at Flintlock Capital, during testimony before the House Small Business Committee in a hearing on veteran entrepreneurship in June 2022.

Meanwhile, a rare opportunity to overturn the federal government’s ability to police corporations is starting to materialize. Some regulations watchers suggest that the recent Supreme Court of the United States decision in which the Environmental Protection Agency was ruled to have overstepped its authority to curb power plants’ carbon emissions could fuel an easing of red tape in other instances. Similar cases involving the Clean Water Act, among others may follow similar precedent. 

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Exclusive: Bank of England's Bailey warns global economic outlook has 'deteriorated materially' –




Bank of England's Bailey warns global economic outlook has 'deteriorated materially'

#Bank #England039s #Bailey #warns #global #economic #outlook #039deteriorated #materially039

Andrew Bailey, governor of the Bank of England, has said the global economic outlook has deteriorated materially after surging commodity prices pushed up inflation around the world.

Bloomberg | Bloomberg | Getty Images

LONDON — The governor of the Bank of England said Tuesday that the global economic outlook has “deteriorated materially” and warned of possible further shocks to come.

Andrew Bailey blamed Russia’s invasion of Ukraine for piling further pressure on commodity prices and already rising inflation, and said that further resilience is needed to mitigate future risks.

“The global economic outlook has deteriorated materially,” Bailey said at a briefing at the Bank of England.

“It is the right time to lock in resilience so that we are well prepared for future possible shocks,” he added.

The warning came as the central bank published its Financial Stability Report Tuesday, in which it outlined a number of risks to the U.K.’s economic outlook. Those include ongoing disruption to food and energy markets as a result of the war, high household and government debt, as well as the continued impacts of Covid-19 in China.

We expect households and businesses to become more stretched over coming months.

Andrew Bailey


governor, Bank of England

The BOE, alongside other central banks, has been raising interest rates in a bid to bring down high prices. However, Bailey acknowledged that this had made the economic landscape harder for households and businesses, and that there was little sign of let up in the near-term.

“These higher prices, weaker growth and tighter financing conditions will make it harder for households and businesses to repay or refinance debt,” he said.

“Given this, we expect households and businesses to become more stretched over coming months. They will also be more vulnerable to further shocks,” he said.

BOE lifts banking capital demands

The comments came as the Bank on Tuesday lifted its countercyclical capital buffer rate (CCyB) for banks from 1% to 2%, starting in July 2023. Central banks increase the regulatory capital demand when they believe risks are building up.

Bailey said the Bank’s Financial Policy Committee would be willing to continue readjusting the rate as needed.

“Given considerable uncertainty around the outlook, the FPC will continue to monitor the situation,”  he said. “We stand ready to vary the UK CCyB rate — in either direction — depending on how risks develop.”

In sharp contrast to the financial crisis, it is in a position to cushion the economic shocks, not add to them.

Andrew Bailey

governor, Bank of England

Bailey also said the BOE would move ahead with its annual stress test in September, evaluating the U.K. banking system’s ability to handle various potential risks, including higher interest rates, asset price falls and “deep” recessions.

However, he added that the sector looks generally strong and that lenders are much better placed now than during the 2008 Global Financial Crisis to handle a severe economic downturn.


“The economic outlook is uncertain and undoubtedly a very challenging one for many households and businesses,” he said.

“The banking system is resilient to that outlook, however, or even a much worse one. In sharp contrast to the financial crisis, it is in a position to cushion the economic shocks, not add to them.”

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Exclusive: Twitter sues India’s government over content takedown orders –




Twitter sues India’s government over content takedown orders

#Twitter #sues #Indias #government #content #takedown #orders

Twitter has sued the Indian government to challenge some of its takedown orders, a source familiar with the matter told TechCrunch, further escalating the tension between the American social giant and New Delhi.

In its lawsuit, filed Tuesday in Karnataka High Court, Twitter alleges that New Delhi has abused its power by ordering it to remove several tweets from its platform.

The lawsuit follows a rough year and a half for Twitter in India, a key overseas market for the firm, where it has been asked to take down hundreds of accounts and tweets, many of which critics argue were objected because they denounced the Indian government’s policies and Prime Minister Narendra Modi.

Reuters first reported the lawsuit. A Twitter spokesperson declined to comment.

Twitter has partially complied with the requests, but sought to fight back many of the challenges. Under India’s new IT rules, which went into effect last year, Twitter has little to no room left to individually challenge the takedown orders.

The tension between the two was apparent on May 24 last year, when Delhi police, controlled by India’s central government, visited two offices of Twitter — in the national capital state of Delhi and Gurgaon, in the neighboring state of Haryana — to seek more information about Twitter’s rationale to label one of the tweets by ruling partly BJP spokesperson as “manipulated media.”

Delhi police said it had received a complaint about the classification of the spokesperson’s tweet and visited the offices to serve Twitter India’s head a notice of the inquiry. In a statement, the police said Twitter India’s managing director’s replies on the subject had been “very ambiguous.”

Twitter at the time described the episode as “intimidation.”


The company has “concerns with regards to the use of intimidation tactics by the police in response to enforcement of our global Terms of Service, as well as with core elements of the new IT Rules,” it said.

Twitter India managing director resigned from the firm last year.

Twitter is not the first tech giant to sue the Indian government. WhatsApp sued New Delhi last year, challenging new regulations that could allow authorities to make people’s private messages “traceable,” and conduct mass surveillance.

It’s unclear if the new lawsuit will have any impact on Twitter’s proposed acquisition by Elon Musk. Musk’s Tesla has been attempting to enter the Indian market for several years but wants the government to let it first sell and service imported cars first.

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